Non-discrimination Policy and Complaint Procedures

Christian Health Care Center (CHCC) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. In addition, CHCC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

For people with disabilities and people whose primary language is not English, CHCC provides appropriate auxiliary aids and services, as well as language assistance services, free of charge and in a timely manner, when necessary to ensure an equal opportunity to participate in CHCC’s programs. Language assistance is available in the following languages:

• Arabic ةيبرعلا
• Chinese 繁體中文
• French Français
• Creole Kreyòl Ayisyen
• Gujarati જરાતી
• Hindi हिन्दी
• Italian Italiano
• Korean 한국어
• Polish Polski
• Portuguese Português
• Russian Русский
• Spanish Español
• Tagalog
• Urdu اُردُو
• Vietnamese Tiếng Việt

   

  If you need these services, contact CHCC’s Civil Rights Coordinator. If you believe that CHCC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a complaint with John Browne, Civil Rights Coordinator, 301 Sicomac Ave., Wyckoff, NJ 07481

Phone: (201) 848-4255
TTY: (973) 643-2351
Fax: (201) 897-5050
Email: jbrowne@chccnj.org

The complaint must be submitted to CHCC’s Civil Rights Coordinator within 60 days of the date you became aware of the alleged discriminatory action. The complaint must be in writing, and contain the name and address of the person filing it. It must also state the problem or action alleged to be discriminatory and the remedy or relief sought  A link to the CHCC Complaint Submission Form is located on the CHCC website under Non-discrimination Policy.

You can also file a civil rights complaint, within 180 days of the date of the alleged discrimination, by pursuing other legal or administrative remedies, as follows:

Mail or phone: U.S. Department of Health and Human Services (HHS), 200 Independence Ave.  SW, Room 509F, HHH Building, Washington, DC 20201, (800) 868-1019, (800) 537-7697 (TDD)

Electronically: Office for Civil Rights (OCR) complaint
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.

CHCC transportation services: Civil rights complaints specific to CHCC’s transportation service can be filed within 180 days of the date of the alleged discrimination, as follows:

Mail: Title VI Program Coordinator, U.S. Department of Transportation, Federal Transit Administration , Office of Civil Rights, East Building, 5^th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590

Refer to the NJ Transit Authority Title VI Complaint Procedure link below for additional information.

A link to access the CHCC Complaint Submission form is below.

Complaint forms specific to transportation services are available by contacting CHCC’s Director of Communications at (201) 848-4463 or khockstein@chccnj.org.

NJ Transit Authority Title VI Complaint Procedure
CHCC Complaint Submission Form