Christian Health Care Center Employee Honored as a Legend

Waldwick resident Sharon Gordon, Receptionist at Christian Health Care Center (CHCC) in Wyckoff, was recently honored as a CHCC Legend Quarterly All Star. Staff of CHCC nominate co-workers as Legends as part of the Center’s service-excellence initiative. A Legend is someone who exemplifies the mission and values of CHCC in an outstanding and easily recognizable manner, who contributes exemplary service for the benefit of those served at CHCC and beyond, or who demonstrates behavior above and beyond expectations. Mrs. Gordon was nominated by Charlene Klingen, Executive Assistant to CEO/Reception Supervisor. Ms. Gordon was covering for another staff member one Saturday, and a patient was brought in for admission to The David F. Bolger Post-acute Care Unit. The patient was not on the list, and the Admissions Department was closed for the day. Ms. Gordon took the initiative to get to the bottom of the issue, going out of her way to make the patient feel comfortable in a stressful situation. It was ultimately discovered that the patient was brought to the wrong facility by the ambulance company, but it took some time before this was determined. Ms. Gordon enlisted the help of a nursing assistant to assist the patient in the restroom and called Food and Nutrition Services to provide her with a meal. While the patient ate, Ms. Gordon sat with her in the Tea Room. “Sharon took initiative and showed compassion toward this patient,” said Mrs. Klingen. “She interacted with her to determine her needs and saw that they were met. She exemplified our vision to be the hands of Christ. I am blessed to have her on my staff and CHCC is blessed to have someone so dedicated to the organization and mankind in all that she does in her job.” sharon gordon

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