Christian Health Care Center’s Fifth Annual Resident/Family Safety Expo

…focuses on fall prevention, pain management, nutrition, and more!

Christian Health Care Center (CHCC) in Wyckoff recently held its fifth annual Resident/Family Safety and Wellness Expo for residents and families of Heritage Manor Nursing Home and Southgate behavior-management unit. Residents and their family members attended the event, which provided a broad scope of information including fall prevention, pain management, depression and anxiety, hand hygiene, nutrition management, and skin-care tips. Several people who attended said they were impressed with the wealth of knowledge that was shared by experts on staff at CHCC.

The event was facilitated by Elisabeth Micich Otero, RN-BCCC, MSN, Quality Manager, Long-term Care Division/Clinical Educator, Mental Health and Long-term Care, to provide the opportunity for residents and family members/sponsors to meet the interdisciplinary care team (IDC) members who work directly with the residents, as well as those who work “behind the scenes” to support the IDC team and resident care.

“We always receive such positive feedback after our Resident/Family Safety and Wellness Expos,” said Ms. Micich Otero. “Several residents and family members expressed their appreciation for this event and the care given to them by our team. These are wonderful affirmations of the care provided by our talented and dedicated staff members.”

A committee comprised of a cross section of staff, including nursing, activities, infection control, pastoral care, safety and security, nutrition services, and health- information management, collaborated to plan the event and manned booths on the day of the event. The materials presented were interactive and entertaining for the residents and family members. The booths featured hands-on demonstration, question-and-answer sessions, hand-outs, and demonstration of equipment such as assistive devices and adaptive equipment. The topics selected by staff are driven by regulations and quality-improvement initiatives. While individuality, dignity, and privacy of our residents are always foremost in planning their care, staff is diligent in maintaining the safety of our residents. Safety is measured in our quality-improvement program, and as such, is tangible.

During CHCC’s annual New Jersey Department of Health and Human Services survey, the surveyors have commented that they are impressed that this educational opportunity is being offered annually to our residents and families. Since it has been so successful in our long-term care programs, we now offer a similar venue in our assisted- living residence, with topics tailored to that population’s specific needs.

CHCC provides a broad continuum of high-quality, compassionate care, offering superior senior-life, short-term rehab, and mental-health services. As a non-profit organization, we deliver care to our community based upon the Christian principles on which we were founded more than a century ago.


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