Gratitude runs deep in the Engel family.
To show appreciation for the care that Tina Engel received at Heritage Manor Nursing Home at Christian Health Care Center (CHCC), her children and granddaughter gifted their time and treasure to CHCC.
“Our family is very appreciative of the extraordinary care that mom received while at CHCC,” says Sarina Engel of Ho-Ho-Kus. “Many times, the care went well beyond the call of duty. We had peace of mind knowing that she was safe and well attended to at all time. It was a very difficult decision to move our mom into a care facility, but our experience at CHCC proved to be the best decision for our circumstances.”
Mrs. Engel had Alzheimer’s disease and resided at Heritage Manor for the last two years of her life.
“When our mother was showing early signs of Alzheimer’s, we knew that the time would come when we could no longer take care of her at home,” says Paul Engel of Ho-Ho-Kus, Sarina’s brother. “Aside from positive word-of-mouth from others who had family members residing at CHCC, we researched other facilities that offered Alzheimer’s care. We found that CHCC’s ratings were very high.
“Shortly thereafter, mom was hospitalized for an illness and needed short-term rehab. We decided to have her undergo rehab at CHCC, so at the same time we could also see what long-term care would be like for someone with Alzheimer’s. She received very good care, so we transitioned her from rehab into long-term care.”
Over time, the Engels considered their mother’s health-care team to become their extended family.
“The staff was so great with mom,” Ms. Engel says. “The doctors and nurses have the resident’s best interest in mind. Their goal is for individuals with Alzheimer’s to be alert and as productive as possible. The certified nursing assistants work very hard to manage personal-hygiene needs of residents, and the overall care and well-being of each person. Our mother was treated with compassion and dignity, and was clean and nicely dressed every day. The Activities staff was kind and patient with all the residents and engaged them in fun activities. Religious services were offered, and the staff made sure that every holiday was celebrated in a special way.”
As a sign of gratitude, the Engel siblings made a donation to the Center.
“Our hope is that our contribution will enable CHCC to continue helping other families affected by Alzheimer’s disease,” Mr. Engel says. “The Center certainly helped the Engel family cope with this illness, and we are extremely appreciative of the exemplary care given to our mother. CHCC helped us to understand Alzheimer’s disease and how to manage our visits and time with mom much better. We are forever grateful.”
While the Engel siblings made a donation to CHCC as a sign of appreciation, Mr. Engel’s daughter Justine gifted time becoming a Junior Volunteer at Heritage Manor.
“I wanted to give back,” says Miss Engel, who also volunteers at a local homeless shelter and a hospital. “I love the environment and how nice the staff is. I love working with the residents. I found that I’ve bonded with them and really look forward to seeing them. They are kind, appreciative, and interesting people.”